At Hera Lab Group, we believe in fostering a collaborative and inclusive work environment where every team member has the opportunity to grow, learn, and contribute to our success. As we continue to expand and innovate, we’re looking for talented individuals who share our values and want to make a difference. Explore our open positions below and join us on our journey!
Open Positions
Case Order Coordinator
Location: Hera Lab Group, Richardson, Texas
Job Type: Full-time
Hours: Monday through Friday, 9:00 AM – 6:00 PM
Starting Pay: $15/hr with potential to increase up to $20/hr after successful training period.
Overview:
Hera Lab Group is a rapidly growing dental lab company, committed to providing high-quality dental solutions and exceptional service. As we expand, we are looking for a motivated and detail-oriented Case Coordinator to join our team. This is an excellent opportunity for someone looking to grow within a dynamic and supportive work environment.
Job Responsibilities:
- Phone Management: Answer inbound calls and assist clients with inquiries, case updates, and general support.
- Case Coordination: Schedule and manage case pick-ups and deliveries, ensuring smooth logistics between clients, dental offices, and partner labs.
- Data Entry: Input cases into our management systems accurately and promptly to ensure timely processing.
- Communication: Serve as a liaison between clients, dental professionals, and our labs, providing exceptional customer service and clear communication.
Qualifications:
- Excellent communication skills, both verbal and written.
- Strong organizational skills and attention to detail.
- Ability to multitask and manage time efficiently.
- Proficient in Microsoft Office and general computer skills.
- Positive attitude and a willingness to learn.
Compensation & Benefits:
- Competitive Pay & Growth Potential – Start at $15/hour, with the potential to earn up to $20/hour after a successful 3-month training period.
- Career Advancement – Be part of a fast-growing company with opportunities for advancement as the company grows.
- Work-Life Balance – Full-time position with a Monday through Friday work schedule. ALL major holidays off!
- Professional & Positive Work Culture – Join a supportive team that values growth, efficiency, and client satisfaction.
- Positive work culture with room for personal and professional growth.
Why Join Us? At Hera Lab Group, we pride ourselves on fostering a supportive work environment with opportunities for career advancement. As the company continues to grow, we’re looking for dedicated individuals to grow with us and join the Hera Family.
How to Apply: Please submit your resume and a brief cover letter outlining your qualifications and interest in the position to info@heralabgroup.com. Or click on the link below and complete the application form.
We look forward to reviewing your application!
Dental Lab Technician
Location: Hera Lab Group, Richardson, Texas
Job Type: Full-time
Hours: Monday through Friday, 9:00 AM – 6:00 PM
Starting Pay: $18/hr and up depending on experience
Overview:
Hera Lab Group is currently seeking a skilled and detail-oriented Dental Lab Technician to join our team. The ideal candidate will have at least 5 years of experience working in a dental laboratory and can efficiently fulfill the following tasks:
Job Responsibilities:
- Operational Tasks:
- Pour and prepare dental models from impressions provided by dentists, ensuring accuracy and attention to detail.
- Utilize digital scanners to create 3D models for designing restorations or appliances.
- Polish, stain, and glaze restorations, such as crowns, bridges, and veneers, to achieve a lifelike appearance and smooth finish.
- Repair and Maintenance:
- Repair, modify, and adjust dental devices as needed, such as fixing a chipped denture or a cracked crown.
- Modify or reline existing devices to ensure continued comfort and function.
- Adjust the fit, shape, or color based on specific requirements or feedback from dentists.
- Pour models, scan models, polish, stain and glaze restorations as needed
- Quality Control:
- Inspect finished products for accuracy, durability, and aesthetic quality.
- Ensure all dental appliances meet the dentist’s specifications and patient needs.
- Custom Design:
- Utilize CAD/CAM technology and 3D printing to design and fabricate dental devices.
- Sculpt and contour dental prosthetics to match natural teeth for a functional and aesthetic fit.
- Collaboration:
- Communicate effectively with dentists and team members to clarify prescriptions and ensure optimal outcomes.
- Provide recommendations on materials or design improvements when necessary.
Qualifications:
- Education:
- Certification or degree in Dental Laboratory Technology is a plus. (not required)
- Knowledge of dental anatomy, materials, and manufacturing processes.
- Experience:
- Proven experience as a Dental Lab Technician or in a similar role.
- Familiarity with CAD/CAM software, 3D printers, and other dental lab technologies is a plus.
- Understands the dental laboratory processes for both analog and digital workflows.
- Skills:
- Technical and Fabrication skills
- Time Management & Organization
- Communications and Teamwork
- Collaboration with Dentists – Understanding prescriptions and requirements from dental offices.
- Customer Service Skills – Communicating with dental professionals to clarify details.
- Problem-Solving Abilities – Troubleshooting fit issues and refining designs based on feedback.
- Adaptability & Continuous Learning – Willingness to train in digital workflows, 3D printing, and advanced ceramic techniques.
Compensation & Benefits:
- Competitive Pay & Growth Potential – Compensation is based on experience starting at $18/hr up to $28/hr for experienced candidates.
- Career Advancement – Be part of a fast-growing company with opportunities for advancement as the company grows.
- Work-Life Balance – Full-time position with a Monday through Friday work schedule. ALL major holidays off!
- Professional & Positive Work Culture – Join a supportive team that values growth, efficiency, and client satisfaction.
- Positive work culture with room for personal and professional growth.
Why Join Us? At Hera Lab Group, we pride ourselves on fostering a supportive work environment with opportunities for career advancement. As the company continues to grow, we’re looking for dedicated individuals to grow with us and join the Hera Family.
How to Apply: Please submit your resume and a brief cover letter outlining your qualifications and interest in the position to info@heralabgroup.com. Or click on the link below and complete the application form.
We look forward to reviewing your application!